RETURN POLICY

7-Day Used Product Return Policy

Effective Date: March 2025

Policy Overview:

This policy outlines the terms and conditions for returning used products purchased from Sassie-Ro.

Return Eligibility:

* Timeframe:

   * Returns are accepted within 7 calendar days from the date of purchase or delivery.

* Conditions:

   * Any significant damage caused by the customer after purchase may void the return.

   * All original components must be included.

Return Process:

* Contact Us:

   * Customers must contact Sassie-Ro customer service within the 7-day return period to initiate a return.

* Return Authorization:

   * We will provide a return authorization (if applicable) and instructions for returning the product.

* Return Shipping:

   * The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item shipped or damaged items).

   * We recommend using a trackable shipping method and insuring the return package.

* Inspection:

   * Upon receiving the returned product, we will inspect it to ensure it meets the return eligibility criteria.

* Refund/Store Credit:

   * If the return is approved, we will issue a refund to the original payment method or provide store credit, as agreed upon.

* This return policy is subject to change without notice.

* We reserve the right to refuse any return that does not comply with this policy.